Bluestar’s commitment to our customers also extends to the services we provide. Complaints are often passed to us when projects are experiencing difficulties simply because existing suppliers will not or cannot work outside of a narrow focus.

At Bluestar, we aim to deliver a comprehensive offering to ensure that we are able to provide the support our customers require.

In-house skills include skills in Java and Unix OS support as well as a variety of RDBMS technologies. Additional resources are also available through a number of partner organisations so that we are able to provide coverage for a huge range of IT requirements:

Software Development - On request, Bluestar can provide a bespoke development service to customers tailored to suit the specific requirements. This could be a relatively short involvement, for example, the delivery of a complex component within a larger in-house project, or a longer-term arrangement delivering part or all of the required solution. More...

Managed IT Services - Bluestar provides IT services to a number of organisations. This can be to any level, from the management of the whole environment to a simple 'on call' arrangement. The exact configuration of this package depends on the customers requirements. More...

Consultancy - Consultancy forms a key part of the Bluestar portfolio and can involve a variety of activities. Tasks such as 'skills transfers' may be common but we also provide a hardware installation and configuration service, project management and short term cover. More...

Technical Audit - How do you know whether your mission critical database is being adequately secured? How do you ensure that an independent review of the application release strategy is carried out? The answers to these and many other questions could be an appropriately focused 'technical audit' of the relevant IT infrastructure performed by Bluestar's experienced personnel. More...

Customer Training - The Bluestar training service covers not only our own range of products but also that of other vendors. Bluestar can offer skills transfers, 'train the trainer' sessions and onsite courses in addition to our own in-house training suite capable of supporting 18 students for a single course. More...

Customer Support - Bluestar offers outstanding support to customers, including regular on-site visits, telephone support and our on-line support system 'Support-Link'. More...